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Benefits
Twilio
Overview
Integrate your Twilio account with the PolyAI Agent Studio
Integrating your own Twilio account with in-platform allows you to leverage your existing telephony infrastructure for SMS and voice services.
Benefits
Use your existing Twilio numbers and SMS capabilities.
Integrate telephony services with your agent.
Follow the detailed guides for specific integrations:
How to integrate SMS
How to integrate a phone number hosted on Twilio
Advanced
Twilio Flex routing and handoff integration
Buy a number from PolyAI
Phone number integration
Assistant
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