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Our integrations give you the power to plug PolyAI’s voice and chat agents into your existing and new projects on a range of leading platforms. From managing reservations with OpenTable to using Salesforce for live agent handoff, each integration is designed to streamline your workflows and deliver outstanding customer experiences.

Voice & telephony

Connect PolyAI to your contact center platform or telephony provider.

Reservations & hospitality

Enable booking management for restaurants and hospitality businesses.

CRM & customer support

Connect to your CRM and support platforms for seamless customer experiences.

Healthcare

Integrate with healthcare systems for patient-facing applications.

Payments

Enable secure payment processing during calls.

Data & utilities

Connect to data sources and utility services.

Getting access

To enable an integration for your project:
  1. Contact your PolyAI account manager or reach out to PolyAI Support
  2. Provide the required credentials and configuration details (see individual integration pages)
  3. PolyAI will configure the integration in your sandbox environment for testing
  4. After successful testing, deploy to production
Some integrations may require additional agreements or licensing with the third-party provider.