Documentation Index

Fetch the complete documentation index at: https://docs.poly.ai/llms.txt

Use this file to discover all available pages before exploring further.

PolyAI’s Agentic Dialog Platform is open to every builder across the enterprise. It’s the same platform brands use for their most complex customer conversations — booking, billing, escalations, anything you need an agent to actually handle. Agents run on Raven, PolyAI’s proprietary LLM, with sub-300ms latency across 24+ languages.Describe what you want to Agent Builder and it configures the agent, conversation tracks, and guardrails for you. Every agent ships with a shareable test environment so you can validate behavior across channels before anything goes live. If you’d rather work from your terminal, the ADK gives you self-serve API keys, a CLI, and a Git-native workflow.Build through Agent Studio, the ADK, or REST APIs — same platform, same agents.

PolyAI’s Agentic Dialog Platform is open to every builder. Agent Builder is the self-serve way in: describe what you want, get a working agent in minutes.

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Build a voice agent in minutes

Tell Agent Builder what you need and it configures the agent for you — flows, knowledge, voice, the lot. Test it in a shareable preview, then drop it on your site. No code, no sales call.

Start building

Open Agent Studio and describe your agent.

Quickstart guide

Sign up → describe → test → embed. End to end.

Put it on your site

One script tag. Voice on your website in minutes.

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Starter prompts

Copy one into Agent Builder and you’ll have a working agent in minutes.

Restaurant reservations

Build a reservations agent for a restaurant. Greet the caller, take party size, date and time, name, and phone number, then confirm. If the slot isn’t available, suggest the nearest open window.

Clinic appointment booking

Build an agent for a dental clinic. Handle appointment requests for new and existing patients, check-in confirmations, opening-hours questions. Route urgent issues to staff. Don’t quote prices.

FAQ from a website

Read [your-site.com] and build an agent that answers customer questions about products, pricing, shipping, and returns. Be brief. If you don’t know, say so and offer to take a message.

Lead capture

Build a lead-capture agent for a B2B SaaS product. Qualify the caller’s company size, role, and use case, then book a 15-minute demo on the calendar.

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Once you’ve built something

Write better prompts

Patterns that get better results.

Review conversations

Read transcripts, spot issues, ask Agent Builder to fix them.

Iterate after a call

The listen → diagnose → fix loop.