
Key features
- Side-by-side version comparison: View two versions of a project item next to each other, with clear indicators for added, modified, or removed content.
- Environment-aware tracking: Compare versions across sandbox, pre-release, and live environments to ensure consistency before deployment.
- Change attribution: Identify which team members made specific changes, improving transparency and collaboration.
- Sample question visibility: Review how suggested user questions evolve over time to align with project item updates.
- Detailed content changes: See how responses have been refined, expanded, or corrected, ensuring accuracy and quality control.
How it works
- Select versions to compare: Choose two versions of the project item from the dropdown menu.
- Review differences: Changes are highlighted in a structured format:
- Additions mean a new project item entry.
- Deletions means a project item entry has been deleted.
- Edits is the symbol applied to any existing but altered project item entry.
- Assess impact: Use the comparison view to evaluate changes before promoting updates to the next stage.
- Exit comparison mode: Return to the project item editor or switch to another version for further review.