Skip to main content
PolyAI is an enterprise voice AI platform. Agents handle real customer calls – answering questions, making bookings, resolving issues, and handing off to humans. Most agents run on Raven, PolyAI’s proprietary LLM with sub-300ms latency across 24+ languages. Three surfaces for building, deploying, and managing agents. Same platform, same agents.

Agent Studio

Build with or without codeBuild and maintain agents, view analytics, and manage deployments through a visual interface.

PolyAI ADK

Build like an engineerCLI and Python package for building agents locally with a Git-native workflow.

Agent Studio APIs

Integrate with your systemsREST APIs for updating and configuring agents programmatically.

Choose your surface

Agent StudioADKAPIs
Who it’s forNon-technical users, visual workflowTechnical teams, engineering workflowsEnterprises with internal tooling
How you workVisual UI – point and clickCLI and Python – local dev with GitREST endpoints – programmatic control
Best forBuilding and tuning agents interactivelyBulk authoring, version control, CI/CDProgrammatic control, automation
Code requiredOptionalYes (Python)Yes (any language)
All three surfaces manage the same agents. An agent built in Studio can be updated via ADK or APIs, and vice versa.

Platform capabilities

All three surfaces share the same platform capabilities:

Raven LLM

Proprietary LLM – sub-300ms latency, 24+ languages, no hallucination

Voice and chat

Multi-provider TTS and ASR, plus webchat and SMS

Knowledge and RAG

Managed topics, connected knowledge sources, and retrieval-augmented generation

Flows

Multi-step conversation workflows – no-code or code-driven

Integrations ecosystem

Five9, NICE, Twilio, Genesys, Salesforce, ServiceNow, and more

Analytics

Dashboards, conversation review, and PolyScore

Get started

Quickstart

Build your first agent in Agent Studio in minutes

ADK documentation

Install the CLI and start building agents locally

API reference

Explore PolyAI’s REST APIs
Last modified on April 17, 2026