Documentation Index
Fetch the complete documentation index at: /llms.txt
Use this file to discover all available pages before exploring further.

Skip to main content

Agent Studio has a new look. See what changed

PolyAI Platform home page

Home
Community
Blog

Get started

Home
Platform overview
Agent Studio
Quickstart
What's new

Studio Assistant

Overview
Prompting guide
Smart Analyst
Usage and limits

Analytics

Metrics
Post-call reporting
PolyScore
Surveys

Conversations

Overview
Review
Views
Annotations
Diagnosis

Custom Dashboards

Overview
Standard
Safety
Custom

Behavior

Overview

Knowledge

Flows

Overview
Triggering flows
Example flow

Tools

Overview
Code
Create tool
Code
Using tools
Code

Extend with code

Overview
Code
ADK
Code

Testing

Overview
Simulation tests
Run and review
A/B testing
Automate with API

Real-time config

Overview
Code

Voice

Overview
Settings
Handoffs
Code
Message templates
Number availability
Audio library
Advanced settings

Messaging

Web Chat
Multichannel agents

Integrations

Overview
Overview
Code

Deployments

Overview
Compare versions
Advanced

Widgets

Overview
Web Calling
Configure widget
Install on your site
Test your widget
Share your agent
Troubleshooting

Account

Account

Release notes
Studio
Android SDK
iOS SDK
Request a demo

Agent Studio has a new look. See what changed

PolyAI Platform home page

Release notes
Studio
Android SDK
iOS SDK
Request a demo
Request a demo

SMS Agent Configuration

Configure your SMS agent’s behavior, style, and responses.

Configure how your SMS agent behaves, responds, and handles conversations.

Last modified on August 13, 2026

Was this page helpful?

Embed a PolyAI messaging agent natively in your iOS app with a headless Swift library.

⌘I

PolyAI Platform home page

x youtube facebook linkedin discord

Resources

PolyAI website Request a demo

Legal

Privacy policy Terms of use

x youtube facebook linkedin discord

Assistant

Responses are generated using AI and may contain mistakes.