Two directions
PolyAI's MCP servers
Connect a client in. Point an MCP client — Cursor, Claude Code, Claude Desktop, Codex — at one of PolyAI’s authenticated, hosted MCP servers to build agents or query their data from your IDE. Your tool acts as a client of PolyAI’s server.
Agent Studio MCP integrations
Consume external tools. Add a third-party MCP server inside Agent Studio so your live agent can call its tools during conversations. This is your agent acting as a client of someone else’s server.
The rest of this section documents PolyAI’s authenticated MCP servers — the ones you connect a client to. For the connect-out direction, see Agent Studio MCP integrations.
PolyAI’s MCP servers
PolyAI hosts two authenticated MCP servers. They cover different jobs, but connect the same way — both use the streamable HTTP transport, run in the same regions, and take the same account API key in theX-API-KEY header.
Builder MCP
Build, test, and deploy PolyAI agents — agents, data, and alerts as tools.
Data MCP
Query conversation data — search conversations, read transcripts, aggregate metrics.
Get connected
1
Authenticate
Create the API key your server needs and configure your client’s auth. See Authentication.
2
Connect a client
Add the server to Cursor, Claude Code, Claude Desktop, or Codex with a single command. See Quickstart.
3
Build or query
Use the Builder MCP to create, test, and deploy agents, or the Data MCP to query conversation data — all conversationally.