Set up multiple versions of your agent so that it is ready to speak more than one language.
multilingual_v2
model.
Ask the user for their number by saying “¿Me puedes dar tu número de teléfono?”
Area | Element | Yes | No | Notes | ||
---|---|---|---|---|---|---|
Knowledge Base | Sample questions | Must match user input language for retrieval | ||||
Content | Translate for brand accuracy and better output | |||||
Topic names and actions | Keep in English (used internally, not user-facing) | |||||
SMS | SMS content | Translate anything user-facing | ||||
ASR & Voice | ASR keywords and corrections | Leave in native language. These might be very different to the English configuration | ||||
Response control and pronunciations | Leave in native language. These might be very different to the English configuration | |||||
Functions | Python code | Leave in English | ||||
Function names and descriptions | Leave in English | |||||
Hard-coded responses and LLM prompts | Translate only user-facing content (e.g., utterances) | Translate only user-facing content (e.g., utterances) |