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API reference

Getting started

Chat API

Overview
POST
Create a chat
POST
Respond to a chat
PUT
Close a chat

Conversations API v3 (current)

Overview
GET
List all conversations

Handoff API

Overview
GET
Get handoff state

Concurrent Calls API

Overview
GET
Get max concurrent call numbers

DNI API

Overview
POST
Reserve DNI

External Events API

Overview
POST
Post external event result

Conversations API v1 (legacy)

Overview
GET
List all conversations

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Conversations API 01.2025 Concurrent Calls API

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