Respond to a chat

curl --request POST \
  --url https://api.us-1.platform.polyai.app/{version}/{account_id}/{project_id}/chat/respond \
  --header 'Content-Type: application/json' \
  --header 'X-API-KEY: <api-key>' \
  --header 'X-TOKEN: <x-token>' \
  --data '
{
  "conversation_id": "CONV-1234567890",
  "message": "Hello again"
}
'

import requests

url = "https://api.us-1.platform.polyai.app/{version}/{account_id}/{project_id}/chat/respond"

payload = {
    "conversation_id": "CONV-1234567890",
    "message": "Hello again"
}
headers = {
    "X-API-KEY": "<api-key>",
    "X-TOKEN": "<x-token>",
    "Content-Type": "application/json"
}

response = requests.post(url, json=payload, headers=headers)

print(response.text)

const options = {
  method: 'POST',
  headers: {
    'X-API-KEY': '<api-key>',
    'X-TOKEN': '<x-token>',
    'Content-Type': 'application/json'
  },
  body: JSON.stringify({conversation_id: 'CONV-1234567890', message: 'Hello again'})
};

fetch('https://api.us-1.platform.polyai.app/{version}/{account_id}/{project_id}/chat/respond', options)
  .then(res => res.json())
  .then(res => console.log(res))
  .catch(err => console.error(err));

<?php

$curl = curl_init();

curl_setopt_array($curl, [
  CURLOPT_URL => "https://api.us-1.platform.polyai.app/{version}/{account_id}/{project_id}/chat/respond",
  CURLOPT_RETURNTRANSFER => true,
  CURLOPT_ENCODING => "",
  CURLOPT_MAXREDIRS => 10,
  CURLOPT_TIMEOUT => 30,
  CURLOPT_HTTP_VERSION => CURL_HTTP_VERSION_1_1,
  CURLOPT_CUSTOMREQUEST => "POST",
  CURLOPT_POSTFIELDS => json_encode([
    'conversation_id' => 'CONV-1234567890',
    'message' => 'Hello again'
  ]),
  CURLOPT_HTTPHEADER => [
    "Content-Type: application/json",
    "X-API-KEY: <api-key>",
    "X-TOKEN: <x-token>"
  ],
]);

$response = curl_exec($curl);
$err = curl_error($curl);

curl_close($curl);

if ($err) {
  echo "cURL Error #:" . $err;
} else {
  echo $response;
}

package main

import (
	"fmt"
	"strings"
	"net/http"
	"io"
)

func main() {

	url := "https://api.us-1.platform.polyai.app/{version}/{account_id}/{project_id}/chat/respond"

	payload := strings.NewReader("{\n  \"conversation_id\": \"CONV-1234567890\",\n  \"message\": \"Hello again\"\n}")

	req, _ := http.NewRequest("POST", url, payload)

	req.Header.Add("X-API-KEY", "<api-key>")
	req.Header.Add("X-TOKEN", "<x-token>")
	req.Header.Add("Content-Type", "application/json")

	res, _ := http.DefaultClient.Do(req)

	defer res.Body.Close()
	body, _ := io.ReadAll(res.Body)

	fmt.Println(string(body))

}

HttpResponse<String> response = Unirest.post("https://api.us-1.platform.polyai.app/{version}/{account_id}/{project_id}/chat/respond")
  .header("X-API-KEY", "<api-key>")
  .header("X-TOKEN", "<x-token>")
  .header("Content-Type", "application/json")
  .body("{\n  \"conversation_id\": \"CONV-1234567890\",\n  \"message\": \"Hello again\"\n}")
  .asString();

require 'uri'
require 'net/http'

url = URI("https://api.us-1.platform.polyai.app/{version}/{account_id}/{project_id}/chat/respond")

http = Net::HTTP.new(url.host, url.port)
http.use_ssl = true

request = Net::HTTP::Post.new(url)
request["X-API-KEY"] = '<api-key>'
request["X-TOKEN"] = '<x-token>'
request["Content-Type"] = 'application/json'
request.body = "{\n  \"conversation_id\": \"CONV-1234567890\",\n  \"message\": \"Hello again\"\n}"

response = http.request(request)
puts response.read_body

{
  "conversation_id": "CONV-1234567890",
  "response": "Transferring you to an agent.",
  "end_conversation": true,
  "handoff": {
    "destination": "live_agent_queue",
    "reason": "billing_question"
  }
}

{
  "success": false,
  "error": "Chat session exceeded the timeout limit.",
  "error_id": "550e8400-e29b-41d4-a716-446655440000",
  "error_code": "CHAT_TIMEOUT",
  "error_message": "Chat session exceeded the timeout limit.",
  "data": null
}

{
  "success": false,
  "error": "<string>",
  "error_id": "<string>",
  "error_code": "<string>",
  "error_message": "<string>",
  "data": "<unknown>"
}

{
  "success": false,
  "error": "<string>",
  "error_id": "<string>",
  "error_code": "<string>",
  "error_message": "<string>",
  "data": "<unknown>"
}

{
  "success": false,
  "error": "<string>",
  "error_id": "<string>",
  "error_code": "<string>",
  "error_message": "<string>",
  "data": "<unknown>"
}

{
  "success": false,
  "error": "<string>",
  "error_id": "<string>",
  "error_code": "<string>",
  "error_message": "<string>",
  "data": "<unknown>"
}