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Add team members to your PolyAI account so they can collaborate on building and managing agents. Only users with the Admin role can invite new users.

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Invite a user

1

Open user management

Go to the Users tab on the workspace homepage (next to Agents, Secrets, and Data access).
2

Start the invite

Click Add in the top right corner.
3

Enter email addresses

Type one or more email addresses. You can invite multiple users at once by entering each address separated by a comma or pressing Enter.
4

Assign a role

Choose Admin or Member:
  • Admin — Full access to all features, including user management and billing.
  • Member — Access determined by granular permissions you configure after the invite.
5

Assign to a group (optional)

If your account uses groups, select which group the new user belongs to.
6

Confirm

Click Confirm. The invited user receives an email with instructions to access the account.
After inviting a Member, configure their permissions to control which areas of Agent Studio they can access. If a Member is not assigned to any projects, they will see a “Page not found” screen when they log in — make sure to assign at least one project after inviting them.
Last modified on March 24, 2026