Conversation Review
Converation Review
The Conversation Review page provides a transcript of an interaction between a customer and the Assistant.
Review and understand the conversation
On the left-hand side is the digital agent’s behaviour. On the right-hand side is the user response.
Conversation Diagnosis
Turn on each setting to get a better understanding of what happened at each turn.
- Function Calls: Shows which function was called
- Topic Citations: Shows which Topics were retrieved and which were cited by the Assistant.
Listen to the conversation
Click play to hear a recording of the conversation.