How to Top Up

Ensure your account always has sufficient credit to continue using our platform seamlessly. Follow these steps to top up your account:

1. Find the “Add” Button:

   • On your landing page, locate the “Add” button next to your credit in the top right corner.
   • Alternatively, in your assistant page, find the “Add” button next to your credit in the bottom left corner.

2. Click the “Add” Button:

   • Once you click “Add,” a window will pop up.

3. Choose the Amount:

   • Select the amount of credit you would like to top up with. Keep in mind the bonus structure:
     • If you spend:
       • $0-49.99: no bonus
       • $50-99.99: 5% bonus
       • $100-249.99: 10% bonus
       • $250+: 15% bonus

4. Click “Pay”:

   • After choosing the amount, click “Pay” on the bottom right.

5. Complete Payment with Stripe:

   • A payment gateway powered by Stripe will pop up. Follow the instructions to complete the payment.

6. Confirm Payment Success:

   • Once the payment is successful, you should see a confirmation message. Your credit balance will be updated accordingly on your screen.

7. Verify Credit Balance:

   • Ensure that your credit balance reflects the amount you topped up. If not, please contact us for assistance.

Thank you for topping up your account. Your continued support enables us to provide you with the best service possible.