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    <loc>https://docs.poly.ai/agent-settings/model-use</loc>
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    <loc>https://docs.poly.ai/agent-settings/multilingual</loc>
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    <loc>https://docs.poly.ai/agent-settings/raven</loc>
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    <loc>https://docs.poly.ai/agent-settings/rules</loc>
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    <loc>https://docs.poly.ai/analytics/conversations/annotations</loc>
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  <url>
    <loc>https://docs.poly.ai/analytics/conversations/diagnosis</loc>
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  <url>
    <loc>https://docs.poly.ai/analytics/conversations/introduction</loc>
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    <loc>https://docs.poly.ai/analytics/conversations/review</loc>
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    <loc>https://docs.poly.ai/analytics/dashboards/custom</loc>
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  <url>
    <loc>https://docs.poly.ai/analytics/dashboards/introduction</loc>
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    <loc>https://docs.poly.ai/analytics/dashboards/safety</loc>
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    <loc>https://docs.poly.ai/api-reference/alerts/endpoint/get-alert-rule</loc>
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    <loc>https://docs.poly.ai/api-reference/alerts/endpoint/list-active-alerts</loc>
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    <loc>https://docs.poly.ai/api-reference/alerts/endpoint/list-alert-rules</loc>
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  <url>
    <loc>https://docs.poly.ai/api-reference/alerts/endpoint/update-alert-rule</loc>
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  <url>
    <loc>https://docs.poly.ai/api-reference/alerts/introduction</loc>
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  <url>
    <loc>https://docs.poly.ai/api-reference/chat/endpoint/close-a-chat</loc>
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  <url>
    <loc>https://docs.poly.ai/api-reference/chat/endpoint/create-a-chat</loc>
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  <url>
    <loc>https://docs.poly.ai/api-reference/chat/endpoint/respond-to-a-chat</loc>
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  <url>
    <loc>https://docs.poly.ai/api-reference/chat/introduction</loc>
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    <loc>https://docs.poly.ai/api-reference/concurrent-calls/endpoint/get-max-concurrent</loc>
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    <loc>https://docs.poly.ai/api-reference/conversations/introduction</loc>
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  <url>
    <loc>https://docs.poly.ai/api-reference/conversations/migrate-v1-to-v3</loc>
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    <loc>https://docs.poly.ai/api-reference/conversations/v1/endpoint/get-conversations</loc>
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    <loc>https://docs.poly.ai/api-reference/conversations/v3/endpoint/get-conversations</loc>
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    <loc>https://docs.poly.ai/api-reference/dni/endpoint/dni-reservation</loc>
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  <url>
    <loc>https://docs.poly.ai/api-reference/dni/introduction</loc>
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    <loc>https://docs.poly.ai/api-reference/external-events/endpoint/bridge-ended</loc>
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  <url>
    <loc>https://docs.poly.ai/api-reference/external-events/endpoint/webhook</loc>
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  <url>
    <loc>https://docs.poly.ai/api-reference/external-events/introduction</loc>
    <lastmod>2026-04-16T12:46:56.891Z</lastmod>
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  <url>
    <loc>https://docs.poly.ai/api-reference/handoff/endpoint/get-handoff</loc>
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  <url>
    <loc>https://docs.poly.ai/api-reference/handoff/introduction</loc>
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  <url>
    <loc>https://docs.poly.ai/api-reference/introduction</loc>
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  <url>
    <loc>https://docs.poly.ai/api-reference/outbound/endpoint/get-call-status</loc>
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  <url>
    <loc>https://docs.poly.ai/api-reference/outbound/endpoint/trigger-call</loc>
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  <url>
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    <lastmod>2026-04-16T12:46:57.309Z</lastmod>
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  <url>
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  <url>
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  <url>
    <loc>https://docs.poly.ai/api-reference/webhooks/endpoint/get-webhook-endpoint</loc>
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  <url>
    <loc>https://docs.poly.ai/api-reference/webhooks/endpoint/list-webhook-endpoints</loc>
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  <url>
    <loc>https://docs.poly.ai/api-reference/webhooks/endpoint/rotate-webhook-signing-secret</loc>
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    <loc>https://docs.poly.ai/api-reference/webhooks/endpoint/update-webhook-endpoint</loc>
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  <url>
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    <loc>https://docs.poly.ai/api-reference/webrtc-gateway/introduction</loc>
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  <url>
    <loc>https://docs.poly.ai/api-reference/webrtc-gateway/ws/signaling</loc>
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    <loc>https://docs.poly.ai/api/introduction</loc>
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  <url>
    <loc>https://docs.poly.ai/audio-management/introduction</loc>
    <lastmod>2026-04-16T12:46:58.244Z</lastmod>
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    <loc>https://docs.poly.ai/call-data/conversations-api/handoff-states</loc>
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  <url>
    <loc>https://docs.poly.ai/call-data/conversations-api/list-conversations</loc>
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  <url>
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    <lastmod>2026-04-16T12:46:58.243Z</lastmod>
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  <url>
    <loc>https://docs.poly.ai/call-data/s3-to-s3</loc>
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  <url>
    <loc>https://docs.poly.ai/call-data/studio-transcripts</loc>
    <lastmod>2026-04-16T12:46:58.246Z</lastmod>
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  <url>
    <loc>https://docs.poly.ai/call-handoff/introduction</loc>
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    <loc>https://docs.poly.ai/configuration-builder/introduction</loc>
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    <loc>https://docs.poly.ai/connected-knowledge/introduction</loc>
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    <loc>https://docs.poly.ai/environments-and-versions/diffs</loc>
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  <url>
    <loc>https://docs.poly.ai/environments-and-versions/introduction</loc>
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    <loc>https://docs.poly.ai/extend/adk</loc>
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    <loc>https://docs.poly.ai/extend/introduction</loc>
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    <loc>https://docs.poly.ai/flows/introduction</loc>
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    <loc>https://docs.poly.ai/flows/no-code/introduction</loc>
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    <loc>https://docs.poly.ai/flows/transition-functions</loc>
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    <loc>https://docs.poly.ai/get-started/account-creation</loc>
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    <loc>https://docs.poly.ai/integrations/liveres</loc>
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    <loc>https://docs.poly.ai/integrations/managed-services</loc>
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    <loc>https://docs.poly.ai/integrations/opentable</loc>
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    <loc>https://docs.poly.ai/integrations/pci-pal</loc>
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    <loc>https://docs.poly.ai/integrations/salesforce</loc>
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    <loc>https://docs.poly.ai/integrations/stripe</loc>
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    <loc>https://docs.poly.ai/integrations/tripleseat</loc>
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    <loc>https://docs.poly.ai/integrations/voice/amazon-connect/amazon-connect</loc>
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    <loc>https://docs.poly.ai/integrations/voice/dialpad</loc>
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    <loc>https://docs.poly.ai/integrations/voice/dnis-pool</loc>
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    <loc>https://docs.poly.ai/integrations/voice/introduction</loc>
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    <loc>https://docs.poly.ai/integrations/voice/sip/NICECXone</loc>
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    <loc>https://docs.poly.ai/integrations/voice/sip/custom-sip</loc>
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    <loc>https://docs.poly.ai/integrations/voice/sip/five9</loc>
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    <loc>https://docs.poly.ai/integrations/voice/sip/genesys</loc>
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    <loc>https://docs.poly.ai/integrations/zendesk</loc>
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    <loc>https://docs.poly.ai/integrations/zendesk-ticketing-solutions</loc>
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    <loc>https://docs.poly.ai/integrations/zoom</loc>
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    <loc>https://docs.poly.ai/learn/guides/polyacademy</loc>
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