> ## Documentation Index
> Fetch the complete documentation index at: https://docs.poly.ai/llms.txt
> Use this file to discover all available pages before exploring further.

# 08.2025

> August 2025 release notes.

The **August 2025** PolyAI Agent Studio release focuses on performance improvements, voice configuration flexibility, and more powerful call review tools, as well as introducing
OpenAI's [new model GPT-5](https://openai.com/index/introducing-gpt-5/) as an option for agents.

Expand the items for details:

<AccordionGroup>
  <Accordion title="Home page updates" icon="house" id="home-page-updates">
    The Agent Studio homepage now loads faster and presents key metrics more cleanly. The displayed metrics can be customized to meet the needs of a particular project, so what you see will be unique to your deployment.

    <img src="https://mintcdn.com/polyai/Dlkm5JXi7Fl7VLZ9/images/release-notes/2508/homepage.png?fit=max&auto=format&n=Dlkm5JXi7Fl7VLZ9&q=85&s=85522684027625c462bd0292310a7a94" alt="homepage-optimization" width="2526" height="1370" data-path="images/release-notes/2508/homepage.png" />

    **What's new:**

    * Reduced page load time
    * Improved widget layout for better readability
    * More consistent alignment across metric cards and charts
  </Accordion>

  <Accordion title="AI call summaries" icon="file-lines" id="ai-call-summaries">
    Agent Studio now displays an **AI-generated summary** at the top of the Conversation Review screen.

    <img src="https://mintcdn.com/polyai/Dlkm5JXi7Fl7VLZ9/images/release-notes/2508/ai-summary.png?fit=max&auto=format&n=Dlkm5JXi7Fl7VLZ9&q=85&s=16dd3bed7ba6b543a48b94b1aa372029" alt="ai-call-summary" width="1652" height="1190" data-path="images/release-notes/2508/ai-summary.png" />

    **What's new:**

    * New **AI Summary** module in the **Conversation Review** screen
    * Generated post‑call using GPT summarization logic

    <Warning>AI Call Summaries are available for eligible projects. Contact your PolyAI representative to confirm availability for your project.</Warning>
  </Accordion>

  <Accordion title="Multi-voice limit increase" icon="waveform" id="multi-voice-limit-increase">
    Projects can now have **up to 10 active voices**, updated from the previous limit of **5** voices.

    <img src="https://mintcdn.com/polyai/Dlkm5JXi7Fl7VLZ9/images/release-notes/2508/multi-voice.png?fit=max&auto=format&n=Dlkm5JXi7Fl7VLZ9&q=85&s=0e468d4e184e3124400a709250bce7d6" alt="multi-voice-limit" width="3010" height="1382" data-path="images/release-notes/2508/multi-voice.png" />

    Voice limits apply per project and can be managed from the settings page.
  </Accordion>

  <Accordion title="New call review filters" icon="filter" id="new-call-review-filters">
    It is now much easier to filter calls in Conversation Review by delivery status, channel, and other metadata.

    <img src="https://mintcdn.com/polyai/Dlkm5JXi7Fl7VLZ9/images/release-notes/2508/table-filters.png?fit=max&auto=format&n=Dlkm5JXi7Fl7VLZ9&q=85&s=d071f4524066087a3d0c35791e7c0c66" alt="enhanced-filters" width="3002" height="1276" data-path="images/release-notes/2508/table-filters.png" />

    **What's new:**

    * Faster filter response time
    * Filter combinations can be applied without resetting the view

    Use saved filters to make these configurations instantly reusable.
  </Accordion>

  <Accordion title="Updated channel display" icon="list" id="updated-channel-and-metadata-display">
    Conversation Review now displays additional call attributes and improved channel labels for quicker scanning.

    <img src="https://mintcdn.com/polyai/Dlkm5JXi7Fl7VLZ9/images/release-notes/2508/channel.png?fit=max&auto=format&n=Dlkm5JXi7Fl7VLZ9&q=85&s=796e89a26beaa0a0a15a67c28f1a36c7" alt="channel-metadata" width="3002" height="1460" data-path="images/release-notes/2508/channel.png" />

    **What's new:**

    * Clearer channel tags for *Inbound*, *Outbound*, and *Agent Chat*
    * Additional metadata columns available for custom table views
    * Streamlined column naming for consistency across the platform
  </Accordion>

  <Accordion title="GPT‑5 models in Agent Studio (experimental)" icon="sparkles" id="gpt-5-models-in-agent-studio-experimental">
    We've added **GPT‑5** options to Agent Studio for evaluation and feedback.

    <img src="https://mintcdn.com/polyai/Dlkm5JXi7Fl7VLZ9/images/release-notes/2508/gpt-5.png?fit=max&auto=format&n=Dlkm5JXi7Fl7VLZ9&q=85&s=4be0e54f2e73b9be78370b0879e9208a" alt="gpt5-models" width="3022" height="1458" data-path="images/release-notes/2508/gpt-5.png" />

    **What's available:**

    * **GPT‑5 nano** and **GPT‑5 mini**: Recommended for most Agent Studio use cases (best balance of quality/latency)
    * **GPT‑5 (large)**: Included for testing; note it's currently slow at 3–4 seconds or more.
    * **GPT‑5 chat (router)**: Routes dynamically across the above models so you can experiment quickly.

    Switch models from function settings or your project's model configuration panel.
  </Accordion>

  <Accordion title="In-app calling with variants" icon="phone" id="in-app-calling-with-variants">
    You can now test calls using a selected variant directly in the Test panel.

    <img src="https://mintcdn.com/polyai/Dlkm5JXi7Fl7VLZ9/images/release-notes/2508/variant-chat.png?fit=max&auto=format&n=Dlkm5JXi7Fl7VLZ9&q=85&s=0a3e73d98a2de348c4bbd92cc6e74abe" alt="calling-variants" width="2494" height="1622" data-path="images/release-notes/2508/variant-chat.png" />

    **What's new:**

    * Variant **dropdown + search** in **Test ▸ Call**
    * Calls launched with the chosen variant's config
    * Transcripts tagged with `variant_id` for review and filtering

    Use this to test prompts, policies, or routing logic before [upgrading your deployment to production](/environments-and-versions/introduction).
  </Accordion>

  <Accordion title="Smart Analyst improvements" icon="magnifying-glass-chart" id="smart-analyst-improvements">
    It's now easier to jump from answers to exact conversations. New and more complex SQL data queries have also been added to the Analyst.

    <img src="https://mintcdn.com/polyai/Dlkm5JXi7Fl7VLZ9/images/release-notes/2508/smart-analyst.png?fit=max&auto=format&n=Dlkm5JXi7Fl7VLZ9&q=85&s=18390032f8f037ed9373a538256047c4" alt="smart-analyst-updates" width="1456" height="712" data-path="images/release-notes/2508/smart-analyst.png" />

    **What's new:**

    * **Clickable Call IDs:** Any Call ID in a Smart Analyst answer opens that call's **Conversation Review** in a new tab.
    * **Expanded SQL range:** Queries can include additional tables, such as **PolyScore** and **Custom Metrics**.
  </Accordion>

  <Accordion title="Start/End function error warnings" icon="triangle-exclamation" id="start-end-function-error-warnings">
    If a **Start** or **End** function has an error that prevents execution, Agent Studio now shows a warning and guidance to fix it.

    <img src="https://mintcdn.com/polyai/Dlkm5JXi7Fl7VLZ9/images/release-notes/2508/function-warning.png?fit=max&auto=format&n=Dlkm5JXi7Fl7VLZ9&q=85&s=fd4dec180d57a0e8cbb91643ff7fca4d" alt="function-warnings" width="2494" height="968" data-path="images/release-notes/2508/function-warning.png" />
  </Accordion>

  <Accordion title="Agent Analysis – Multi-task" icon="chart-pie" id="agent-analysis-multi-task">
    Agent Analysis now supports multiple analysis tasks per project.

    <img src="https://mintcdn.com/polyai/Dlkm5JXi7Fl7VLZ9/images/release-notes/2508/agent-analysis.png?fit=max&auto=format&n=Dlkm5JXi7Fl7VLZ9&q=85&s=619723cf8008e2e219000899e0ba63b1" alt="agent-analysis-multitask" width="1852" height="1408" data-path="images/release-notes/2508/agent-analysis.png" />

    **What's new:**

    * Configure up to **10 analysis tasks** per project. Each task can have its own prompt, categories, and color-coding.
    * A redesigned chart creation flow with filters, random call selection, and manual call selection.
    * A dedicated **Batch UI Page** where you can see task results, call breakdowns, filters, and categories in one view.
    * The ability to click into a call to open Conversation Review, with categorizations still editable at the call level

    <Tip>Use multiple tasks to mimic QA workflows, track quality across different call types, and monitor continuous improvement.</Tip>
  </Accordion>
</AccordionGroup>