> ## Documentation Index
> Fetch the complete documentation index at: https://docs.poly.ai/llms.txt
> Use this file to discover all available pages before exploring further.

# 01.2025

> January 2025 release notes.

The **January 2025** PolyAI Agent Studio release introduces easier in-browser calling, a new safety dashboard, custom analytics dashboards,
a new Knowledge structure, and updates to functions and the Conversation API.

Expand the items for details:

<AccordionGroup>
  <Accordion title="In-app calling" icon="phone" id="in-app-calling">
    In-app calling is a quicker way to [test voiced conversations](/get-started/quickstart#test-your-agent) with your agent, removing the need for telephony services like [Twilio](/telephony/twilio/introduction).

    <img src="https://mintcdn.com/polyai/ZVzKq3G72RK1ScpE/images/release-notes/2501/in-app-calling.png?fit=max&auto=format&n=ZVzKq3G72RK1ScpE&q=85&s=6b5d8d40acbb815375d6009fb1e86836" alt="calling" width="2502" height="600" data-path="images/release-notes/2501/in-app-calling.png" />

    **How to use:**

    * Click the phone icon <Icon icon="phone" size={24} /> in the top-right corner of the project page.
    * Select an [agent version](/environments-and-versions/introduction) in the dropdown to start testing.
  </Accordion>

  <Accordion title="Audio management" icon="volume" id="audio-management">
    The new **text-to-speech audio cache** detects common phrases across calls, enabling easy customization.

    <img src="https://mintcdn.com/polyai/ZVzKq3G72RK1ScpE/images/release-notes/2501/audio-management.png?fit=max&auto=format&n=ZVzKq3G72RK1ScpE&q=85&s=61af8af91ebc4cde8d72bd244481ac58" alt="audio-management" width="3016" height="1508" data-path="images/release-notes/2501/audio-management.png" />

    **Key Benefits:**

    * Enhance voice quality by editing utterances directly in-studio.
    * Streamline testing and iteration for commonly used phrases.

    Visit the full [audio management](/audio-management/introduction) page for details.
  </Accordion>

  <Accordion title="Knowledge structure" icon="book" id="knowledge-base-structure">
    A dedicated **Questions** field has been added to the Knowledge UI, allowing for clearer separation between sample questions and content.

    <img src="https://mintcdn.com/polyai/ZVzKq3G72RK1ScpE/images/release-notes/2501/sample-questions.png?fit=max&auto=format&n=ZVzKq3G72RK1ScpE&q=85&s=92421b358f109c0782fca0e1581d1483" alt="kb-questions" width="2486" height="1358" data-path="images/release-notes/2501/sample-questions.png" />

    **Key Benefits:**

    * Improves readability for builders.
    * Simplifies the process of adding and editing sample questions.

    Visit the [Managed Topics Introduction](/managed-topics/introduction) page for more details.
  </Accordion>

  <Accordion title="Safety dashboard" icon="shield" id="safety-dashboard">
    The enterprise safety dashboard provides insights into flagged calls and safety filter activations.

    <img src="https://mintcdn.com/polyai/ZVzKq3G72RK1ScpE/images/release-notes/2501/safety-dashboard-notes.png?fit=max&auto=format&n=ZVzKq3G72RK1ScpE&q=85&s=73b9d3a5048060693c1c4050501a9e2d" alt="safety-dashboard" width="2590" height="1614" data-path="images/release-notes/2501/safety-dashboard-notes.png" />

    **Key Benefits:**

    * Monitor flagged calls across projects.
    * Understand which safety filters were triggered and why.

    Visit the full [safety dashboard](/analytics/dashboards/safety) page for details.
  </Accordion>

  <Accordion title="Custom dashboards" icon="chart-bar" id="custom-dashboards">
    Support for custom dashboards is now available for all projects.

    <img src="https://mintcdn.com/polyai/Qu880HppNqT19Eyr/images/analytics/custom-dashboard-2.png?fit=max&auto=format&n=Qu880HppNqT19Eyr&q=85&s=f735eabf8011e8acc3e6ec63213dbc3c" alt="custom-dashboard" width="3192" height="2284" data-path="images/analytics/custom-dashboard-2.png" />

    **Key Benefits:**

    * Tailored dashboards aligned with project-specific goals.
    * Improved clarity and focus on critical success metrics.

    Visit the full [custom dashboard](/analytics/dashboards/custom) page for details.
  </Accordion>

  <Accordion title="End functions" icon="hourglass-end" id="end-functions">
    End functions allow unconditional function calls at the conclusion of conversations.

    <img src="https://mintcdn.com/polyai/ZVzKq3G72RK1ScpE/images/release-notes/2501/end-functions.png?fit=max&auto=format&n=ZVzKq3G72RK1ScpE&q=85&s=b6abd36dccc1ea206a6cc52eebe95f84" alt="end-functions" width="3024" height="1188" data-path="images/release-notes/2501/end-functions.png" />

    **Use Cases:**

    * **Data logging:** Save conversation details to a [CRM](/integrations/introduction).
    * **Task automation:** Trigger workflows or send follow-up [SMS](/sms/introduction).

    Visit the full [End Function](/tools/end-tool) page for implementation details.
  </Accordion>

  <Accordion title="Variants in the Conversations API" icon="code" id="variants-in-the-conversations-api">
    The Conversations API now includes `variant_id` and `variant_name` in the following endpoints:

    * [Get Conversations](/api-reference/conversations/v3/endpoint/get-conversations): `/v1/{account_id}/{project_id}/conversations`
    * [Get Maximum Concurrent Call Numbers](/api-reference/concurrent-calls/endpoint/get-max-concurrent): `/v1/{account_id}/{project_id}/conversations/concurrency`

    These additions allow for better tracking and management of variant-specific data.
  </Accordion>
</AccordionGroup>