> ## Documentation Index
> Fetch the complete documentation index at: https://docs.poly.ai/llms.txt
> Use this file to discover all available pages before exploring further.

<AgentInstructions>

## Submitting Feedback

If you encounter incorrect, outdated, or confusing documentation on this page, submit feedback:

POST https://docs.poly.ai/feedback

```json
{
  "path": "/learn/guides/get-started",
  "feedback": "Description of the issue"
}
```

Only submit feedback when you have something specific and actionable to report.

</AgentInstructions>

# Get started

> Build your first working agent – from blank project to testable voice assistant in about 30 minutes.

<Info>
  **Level 1: Build your first agent.** By the end of these 6 short lessons, you'll have a real agent that answers questions, speaks with a voice you've chosen, and is safely versioned. No code required – estimated time: 30 minutes.
</Info>

## What you'll build

You'll go from an empty project to a working agent that:

* Answers FAQ-style questions in both Chat and Call
* Speaks with a voice and personality you've configured
* Lives safely in versioned environments (Sandbox → Pre-release → Live)

## Your 6-lesson journey

<Steps>
  <Step title="Create your project">
    Pick a name, set a language, and get your workspace ready
  </Step>

  <Step title="Give your agent a personality">
    Define who the agent is, how it speaks, and what it should never do
  </Step>

  <Step title="Teach it something">
    Add a simple FAQ topic so your agent can answer a real question
  </Step>

  <Step title="Choose a voice">
    Pick how your agent sounds and tune it for clarity
  </Step>

  <Step title="Learn environments">
    Understand how to test safely before anything goes live
  </Step>

  <Step title="Review what happened">
    Look at real conversations and confirm your agent did the right thing
  </Step>
</Steps>

## Lessons

<CardGroup cols={2}>
  <Card title="1. Create a project" icon="folder-plus" href="/learn/guides/get-started/create-a-project">
    Set up your first agent with a clear name and configuration
  </Card>

  <Card title="2. Edit agent behavior" icon="sliders" href="/learn/guides/get-started/edit-agent-behavior">
    Define personality, rules, and what the agent can and can't do
  </Card>

  <Card title="3. Add a simple topic" icon="message-question" href="/learn/guides/get-started/add-kb-topic">
    Create a one-turn FAQ topic that works in Chat and Call
  </Card>

  <Card title="4. Edit voice settings" icon="microphone" href="/learn/guides/get-started/edit-voice-settings">
    Choose how your agent sounds and adjust clarity
  </Card>

  <Card title="5. Environments" icon="code-branch" href="/learn/guides/get-started/environments">
    Test and promote changes safely: Sandbox → Pre-release → Live
  </Card>

  <Card title="6. Conversation reviews" icon="magnifying-glass" href="/learn/guides/get-started/conv-review">
    Review real transcripts and check what your agent actually did
  </Card>
</CardGroup>

<Check>
  **You've completed Level 1 when:**

  * <Icon icon="check" iconType="solid" color="#16a34a" /> Your project is created and configured
  * <Icon icon="check" iconType="solid" color="#16a34a" /> Your agent has a personality and rules
  * <Icon icon="check" iconType="solid" color="#16a34a" /> A simple FAQ topic works in both Chat and Call
  * <Icon icon="check" iconType="solid" color="#16a34a" /> You've published and promoted through environments
  * <Icon icon="check" iconType="solid" color="#16a34a" /> You can find and review a conversation
</Check>

***

<Tip>
  **Ready to level up?** In [Level 2](/learn/guides/advanced/add-complex-kb-topic), you'll make your agent smarter – multi-turn topics, functions, response controls, audio tuning, and advanced diagnostics.
</Tip>