> ## Documentation Index
> Fetch the complete documentation index at: https://docs.poly.ai/llms.txt
> Use this file to discover all available pages before exploring further.

# Managed services

> Integrations that require coordination with your PolyAI account manager.

These integrations are not available as self-service in the Studio UI. To get started:

<Steps>
  <Step title="Contact your account manager">
    Reach out to your PolyAI account manager or representative.
  </Step>

  <Step title="Share credentials">
    Provide the required credentials and configuration details (see individual pages).
  </Step>

  <Step title="Test in sandbox">
    PolyAI configures the integration in your sandbox environment for testing.
  </Step>

  <Step title="Deploy to production">
    After successful testing, deploy to production.
  </Step>
</Steps>

<Note>Some integrations may require additional agreements or licensing with the third-party provider.</Note>

## Voice & telephony

Advanced telephony routing and contact center connections.

<CardGroup cols={3}>
  <Card title="Custom SIP" href="/integrations/voice/sip/custom-sip" icon="phone-volume">
    Dynamic routing and personalization with SIP headers
  </Card>

  <Card title="DNI pooling" href="/integrations/voice/dnis-pool" icon="list-ol">
    Connect your telephony system using a pool of DNIs
  </Card>

  <Card title="Zoom Contact Center" href="/integrations/zoom" icon="video">
    Connect to Zoom Contact Center through a SIP trunk
  </Card>
</CardGroup>

## Reservations

Restaurant and venue booking integrations.

<CardGroup cols={3}>
  <Card title="DesignMyNight" href="/integrations/design-my-night" icon="champagne-glasses">
    Restaurant and venue bookings
  </Card>

  <Card title="LiveRes (Zonal)" href="/integrations/liveres" icon="calendar-check">
    Restaurant reservation management
  </Card>
</CardGroup>

## CRM & ticketing

Customer support and ticket management.

<CardGroup cols={3}>
  <Card title="Zendesk ticketing" href="/integrations/zendesk-ticketing-solutions" icon="database">
    Create and manage support tickets through the API
  </Card>
</CardGroup>

## Payments

Secure payment processing during calls.

<CardGroup cols={3}>
  <Card title="PCI Pal" href="/integrations/pci-pal" icon="credit-card">
    Secure, PCI-compliant payment processing
  </Card>

  <Card title="Stripe" href="/integrations/stripe" icon="stripe">
    Process payments with Stripe
  </Card>
</CardGroup>

## Data & utilities

Data connectors, translation, and address services.

<CardGroup cols={3}>
  <Card title="Google Sheets" href="/integrations/google-sheets" icon="table">
    Read and write to Google Sheets from your agent
  </Card>

  <Card title="Ideal Postcode" href="/integrations/ideal-postcode" icon="location-dot">
    UK address lookup and validation
  </Card>

  <Card title="DeepL" href="/integrations/deepl" icon="language">
    Real-time translation during conversations
  </Card>
</CardGroup>